Standard business conditions


Terms and Conditions

1. Coverage
Offers and deliveries are subjects to our standard business conditions. All contracts are concluded in acceptance of these standard business conditions. In case of a commercial transaction for both sides a verbal agreement only attains validity if it is confirmed in writing.

2. Conclusion of contract
The order represents a binding offer. This offer is accepted by delivery of the products including an invoice. The prices contain the tax which is valid at time of delivery. All teas, fruit teas and herbs can basically only be delivered in the indicated packing units. The accessory prices are prices per unit. Tea is a natural product. Therefore it is possible to have small deviations compared to our illustrations and descriptions.

5. Time of delivery
As far as nothing else was agreed or is differently stated in the article we deliver, inventory provided, at the latest in 5 working days within Germany. In case of prepayment methods the delivery time begins after the payment was arranged, with other methods of payment (cash on delivery or invoice) the time of delivery begins after order acceptance by the Sylter Teekontor GmbH. On Sundays and officially recognised holidays at the delivery location there is no delivery, the delivery time is extended accordingly.
In case of delivery abroad please check our list with the additional delivery times under shipping costs. There is no right of compensation in case of late delivery. The Sylter Teekontor GmbH shall be free to execute an order through partial deliveries. In case of default of acceptance the customer has to pay the costs of unsuccessful offer or for keeping the goods. The Sylter Teekontor GmbH only has to substitute intention or gross negligence. The Sylter Teekontor reserves itself the right to deliver an achievement which is equal in quality and price and the right to not deliver the ordered product if it is unavailable.

6. Conditions of delivery in Germany
From a contract value of 75,00 EUR the delivery is free. Otherwise the price for delivery up to 500g tea is 4,95 EUR. For delivery of more than 500g tea we calculate 2,95 EUR. We can choose the dispatch route. Delivery partner is DHL.

7. Conditions of dispatch abroad
The purchaser has to pay the expenses of delivery (shipping costs), costs of payments, import purchases tax and if necessary customs charges in case of delivery to a country which does not belong to the EU. Delivery partner is DHL.

8. Terms of payment
In case of delivery abroad the purchaser always has to pay in advance using prepayment via bank transfer or PayPal. The products will be delivered immediately after receipt of money on our bank account. If the purchaser pays by bank transfer he has to pay the incurred fees. The invoice value shall be due immediately. At the latest 14 days to invoice receipt the purchaser is in default. It does not require a reminder. If the purchaser is in arrears with payments, the Sylter Teekontor GmbH may – in accordance with §§ 247, 288 German Civil Code (BGB) – claim statutory default interests of five percent points above the basic interest rate. If the purchaser is a registered trader we claim statutory default interests of eight percent points above the basic interest rate. In case of a reminder we charge 5,00 EUR. If the purchaser pays by bank transfer he receives two percent discount on the invoiced value. In case of the payment by cash on delivery (within Germany) the customer has to pay 2,00 EUR to the deliverer. Checks are accepted by the usual retention. Received payments are always offset against the eldest invoice.

9. Reservation of proprietary rights
Up to complete payment the goods remain properties of the Sylter Teekontor GmbH.

10. Sett-off, right of retention
A right to sett-off is only entitled if the counterclaims were validly determined or confirmed in writing by the Sylter Teekontor GmbH. Furthermore the purchaser only has the right of retention, if its counterclaim is based on the same contractual relation.

11. Disclaimer
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected. All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement. The author is not responsible for any contents linked or referred to from his pages - unless he has full knowlegde of illegal contents and would be able to prevent the visitors of his site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guest books or mailing lists provided on his page.

12. Copyright
The author intended not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object. The copyright for any material created by the author is reserved. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.

13. Place of jurisdiction
If the purchaser is a registered trader the entire and legal relationship between this purchaser and us is covered by the terms of the German Commercial Code (HGB) or a legal entity, exclusive jurisdiction over all disputes arising directly or indirectly from this contractual relationship corresponds to the courts of law of the city of Achim (Germany).

14. Data protection
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymizated data or an alias.

Stand June 2014