Delivery Times and Shipping Costs

Newsletter-Registration

Delivery Times and Shipping Costs

Information Delivery Times:

Shipment within Germany:

The product is delivered from an order value of 75.00 euros free of forwarding costs, otherwise we calculate forwarding expenses at the rate of 4.95 euros inclusively with a purchase amount to 499 g of tea and from 2.95 euros inclusively with a purchase amount from 500 g of tea and more. Dispatch follows with DHL.

New customers can pay by prepayment, debit note or PayPal. In case of the payment cash on delivery 2.00 euros are to be paid to the delivery agent, in addition.

Shipment Europe and World:

Package Zone 1 Zone 2 Zone 3 Zone 4
up to 4,5 kg 17,00 € 30,00 € 36,00 € 43,00 €
over 4,5 kg - 9,5 kg 22,00 € 35,00 € 48,00 € 60,00 €
over 9,5 kg - 19,5 kg 32,00 € 50,00 € 69,00 € 93,00 €

In case of a dispatch in third countries an import sales tax and if necessary customs fees results for the customer in addition to the respective forwarding expenses. These fees and expenses, as well as the expenses of the payments go to costs of the customer. You can take the attacking forwarding expenses from our overview under delivery expenses and forwarding expenses. Dispatch follows with DHL.

Attention: we send in the countries performed below basically as a package, because in this case a consignment pursuit is possible. To 5 kg 17.00 euros of forwarding expenses would result therefore in zone 1 = 17,00 €. Should you have questions concerning this please get in touch with us.

Zone 1: Europe (EU)

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus (south).  

Zone 2: Europe (without EU)

Andorra, Albania, Belarus, Bosnia-Herzegovina, Faroes islands (Denmark), Georgia, Gibraltar (Great Britain), Greenland (Denmark), Iceland, Liechtenstein, Macedonia, Moldavia, Montenegro, Norway, Russian federation, San Marino, Switzerland, Serbia, Turkey, the Ukraine, Vatican City.                                    

Zone 3: World I

Canada, United States of America.

Zone 4: World II

Australia.

In the following table you can find the delivery times for the dispatch in other countries which you must include to the delivery time given with the respective article.
 

Zone 1 Europe (EU)
Country                  additional maximum duration in working days
 

Belgium + 2
Bulgaria + 4
Denmark + 2
Estonia + 4
Finland + 2
France + 2
Greece + 5
Great Britian + 2
Ireland + 3
Italy + 2
Croatia + 3
Latvia + 7
Lithuania       + 6
Luxembourg              + 2
Malta                   + 4
Monaco                + 2
Netherlands            + 2
Austria              + 2
Poland                + 2
Portugal                + 4
Romania           + 4
Sweden               + 2
Slovakia            + 3
Slovenia               + 3
Spain         + 2
Czech Republic + 2
Hungary + 2
Cyprus (South) + 3

 

Zone 2 Europe (without EU)
Country              Additional duration in working days

Andorra + 3
Albania + 11
Belarus + 4
Bosnia-Herzegovina + 7
Faroes-Islands (Denmark) + 10
Georgia + 7
Gibraltar (Great Britain) + 8
Greenland (Denmark) + 10
Iceland              + 5
Liechtenstein + 3
Macedonia + 10
Moldavia                + 7
Montenegro                + 5
Norway           + 3
Russian Federation + 9
San Marino + 3
Schwitzerland             + 3
Serbia        + 5
Turkey                + 10
Ukraine                + 5
Vatikan City            + 5
Cyprus (North) + 3


Zone 3 (World I)
Country                  additional maximum duration in working days 

Canada + 6
United States of America + 7

Zone 4 (World II)
Country                  additional maximum duration in working days 

Australia + 9

 
Information for calculation of delivery times

In case of prepayment methods the delivery time begins after the payment was arranged, with other methods of payment (cash on delivery or invoice) the time of delivery begins after order acceptance by the Sylter Teekontor GmbH. On Sundays and officially recognised holidays at the delivery location there is no delivery, the delivery time is extended accordingly.